Citroën Confidence offers the peace of mind of 24 hour nationwide roadside assistance 365 days a year, to get you back on the road. Our experienced roadside assistance team are only a phone call away and here to help you when you need it most.

Some limits and exclusions apply. Please refer to the Benefits page for full information.

UNLIMITED

Number of breakdowns per year

No matter how often you might need us, we're there for you.

Comprehensive Service Australia Wide

All over Australia, we're able to help you.

24 hour telephone service

Our team are there to help you through whatever incident happens.

Flat or faulty battery service

We'll have someone go out there, test and if needed replace the battery. If you're under your new car warranty still, it will be free.

Emergency Fuel

If you run out, we'll come out and provide up to 5L of petrol or diesel to get you on your way. LPG car will require towing to the nearest LPG refuelling station.

*Conditions apply, refer to the Benefits page.

Flat tyres

No need to get your hands dirty, we'll come and change that tyre for you.

UNLIMITED

Towing

If things can't be sorted out at the roadside, we'll tow you car to the nearest* Citroën dealership or authorised repairer, wherever that is.

*Unlimited towing to the nearest Citroën dealership to the breakdown location

Up to $50

Lost or locked keys

We'll help you get your spare or if needed, with consent, will gain access to your vehicle to get your keys.

*Limits apply, refer to the Benefits page.

Up to $50

Taxi

In the event of your car being taken to a repairer, we can contribute towards a taxi ride to get you and your passengers on your way.

*Limits apply, refer to the Benefits page.

3 nights or $450

Emergency Accommodation

If you're stuck more than 100km by road from home, and your car is going to take more than 24 hours to repair, we'll reimburse you for up to 3 nights, or $450 costs.

*Limits apply, refer to the Benefits page.

$100 per day up to 4 days

Rental Vehicle

If you're stuck more than 100km by road from home, and your car is going to take more than 24 hours to repair, we'll pay up to $100 per day for up to 4 days to keep you mobile.

*Limits apply, refer to the Benefits page.

Up to $450

Alternative transport

If you're stuck more than 100km by road from home and your car is going to take more than 24 hours to repair, and accommodation or a rental car won't suit your needs, we'll help out by reimbursing up to $450 inc GST for alternative transport methods.

*Limits apply, refer to the Benefits page.

Vehicle relocation

If you're stuck more than 100km by road from home, and your car is going to take more than 24 hours to repair, we'll arrange to have your car delivered back home or to your destination if it's more than 100km from the repairer.

*Limits apply, refer to the Benefits page.

Accident coordination

If your Vehicle is involved in an Accident or is stolen, we can provide you with the necessary advice on procedures to follow and arrange alternative transport to get you home. You will have to cover any costs but let your insurance company know.

Medical advice

Urgent medical advice provided by a qualified nurse or doctor is available 24 hours a day, Medical advice will also be extended to any direct family members if they are travelling with you or if they are at Home while you are travelling. You will be responsible for all associated medical costs.

Full product Terms and Conditions